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What to expect when you're evaluating healthcare improvement: a

Introduction. Meaningful evaluation has an essential role in the work of improving healthcare, especially in enabling learning to be shared.1 Evaluations typically seek to identify …

Actived: 6 days ago

URL: https://qualitysafety.bmj.com/content/24/5/318

The Quadruple Aim: care, health, cost and meaning in work

In 2008, Donald Berwick and colleagues provided a framework for the delivery of high value care in the USA, the Triple Aim, that is centred around three overarching goals: …

Category:  Health Go Health

Five main processes in healthcare: a citizen perspective

A citizen point of view on the healthcare system, its processes and their improvement is emphasised. From this point of view, five main processes are identified: …

Category:  Health Go Health

Human factors and ergonomics as a patient safety practice

HFE in system design for patient safety. HFE contributes to patient safety via four mechanisms that connect system variables to patient safety (see table 1).35 The first …

Category:  Health Go Health

Learning from incidents in healthcare: the journey, not the arrival

The conception of ‘incident’ changes over time. Vincent and Amalberti argued that safety in healthcare is a moving target, because innovation and improving standards in healthcare alter …

Category:  Health Go Health

Patient complaints in healthcare systems: a systematic review and

Patient letters of complaint. Patient complaints usually refer to an ‘expression of grievance’ and ‘dispute within a health care setting’.10 They are often formal letters written to a healthcare …

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From tokenism to empowerment: progressing patient and public

Introduction. Repeated calls have been made to engage and involve patients and the public and to place them at the centre of healthcare. Serious clinical and service failings in the UK1, 2 …

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The Model for Understanding Success in Quality (MUSIQ): building …

Background Quality improvement (QI) efforts have become widespread in healthcare, however there is significant variability in their success. Differences in context are thought to be …

Category:  Health Go Health

Vulnerability of the medical product supply chain: the wake-up call …

The COVID-19 pandemic has brought the long-standing vulnerability of the medical product supply chain into sharp focus. Global shortages of medical products accompanied the global …

Category:  Medical Go Health

Separating fact from fiction

Human factors—a science at the intersection of psychology and engineering—is dedicated to designing all aspects of a work system to support human performance and safety. Human …

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Quality and Safety in Health Care: a time of transition

QHC becomes QSHC This issue of QHC marks its 10th anniversary—and the start of significant changes to the journal. QHC has become QSHC—Quality and Safety in Health …

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Safety measurement and monitoring in healthcare: a framework to …

Patients, clinicians and managers all want to be reassured that their healthcare organisation is safe. But there is no consensus about what we mean when we ask whether a healthcare …

Category:  Health Go Health

Measuring and improving patient safety through health …

Health information technology (health IT) has potential to improve patient safety but its implementation and use has led to unintended consequences and new safety concerns. A key …

Category:  Health Go Health

A framework for advancing health equity

A framework for advancing health equity. The WHO defines health equity as ‘the absence of unfair and avoidable or remediable differences in health among population groups defined …

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Healthcare-associated infections: where we came from and where …

Healthcare-associated infections (HCAIs) are those infections acquired by an individual who is seeking medical care in any healthcare facility, including acute care hospitals, long-term care …

Category:  Medical Go Health

Health professional networks as a vector for improving healthcare

Background While there is a considerable corpus of theoretical and empirical literature on networks within and outside of the health sector, multiple research questions are yet to be …

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Three success factors for continual improvement in healthcare: an

Conclusion A pattern of three success factors for CQI emerges: (1) continuous and reliable information, including measurement, about best and current practice; (2) engagement of …

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In the room where it happens: do physicians need feedback …

In the room where it happens: do physicians need feedback on their real- world communication skills? Jeffrey A Wilhite, Department of Medicine, New York University School of Medicine, …

Category:  Medicine Go Health

Prevalence of harmful diagnostic errors in hospitalised adults: a

Results Twenty-two studies including 80 026 patients and 760 harmful diagnostic errors from consecutive or randomly selected cohorts were pooled. The pooled rate was 0.7% (95% CI …

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BMJ improve quality of health care. It is an interdisciplinary

Editor in Chief Kaveh Shojania (Canada) Mary Dixon-Woods (UK) Editor Emeritus David P Stevens (USA) Social Media Editors Joel Boggan (USA) David Metcalfe (UK) Publisher Janet …

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Quality & Safety in Health Care(formerly Quality in Health …

Editor David P Stevens (USA) Publisher Christiane Notarmarco Journal Manager Craig Raybould Production Editor Bryony Lovelock Editorial Assistant Michaela Barton

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