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What Is the Consumerization of Healthcare

If you’re aiming to build out an experience-driven healthcare program that’s geared toward empowered healthcare consumers, these four tactics can put you on the right path to success: 1. Ask your patients “why” You might be using traditional … See more

Actived: 2 days ago

URL: https://www.alida.com/the-alida-journal/what-is-the-consumerization-of-healthcare-4-success-strategies

Community Health Reviews: Why and How To Do Them

Web1. Determine if there are enough members in your community to achieve sufficient responses to your planned activities and to analyze insight by relevant sub …

Category:  Health Go Health

3 Challenges in improving patient experience and satisfaction

WebHealth care organizations need to see patient experience as a long-term initiative. “Band-Aid solutions won’t do because the poor patient experience plaguing the …

Category:  Health Go Health

The Definitive Guide to Surveys Alida

WebThe average response rate for email surveys is roughly 24.8%. Monday is the best day to get the highest amount of complete email surveys for B2B businesses. For B2C …

Category:  Health Go Health

Customer Centricity: The Definitive Guide Alida

WebS tay ahead in your industry with this definitive guide for a customer-centric model. 60%. Customer-centric companies are 60% more profitable than companies that are not …

Category:  Health Go Health

Duke Health Customer Stories Alida

WebResults. Because the Digital Strategy Office has embedded the patient voice in the decision-making process, Duke Health has become more confident in their product development …

Category:  Health Go Health

Healthcare Solution: Patient Experience Software Alida

WebUpgrade online experiences for setting medical appointments, receiving results, and communicating with healthcare providers. Ensure patients can complete tasks quickly …

Category:  Medical Go Health

Aurora Health Care Customer Stories Alida

WebThey launched Aurora Health Share back in 2014 which initially focused on improving marketing communications. This opened the door to more ideation and strategic impact, …

Category:  Health Go Health

Community Management: An Overview

WebCommunity management is the practice of building and managing an insight community; much like the process involved in managing a digital community via social …

Category:  Health Go Health

Innovator Spotlight: Duke Health Alida

WebAlida in collaboration with Duke Health. As members of Duke Health’s Digital Strategy Office, Jennifer Maddocks and Kelly Gagnon have built an approach to patient research …

Category:  Health Go Health

Experian Health Customer Stories Alida

WebHealthcare technology provider Experian Health is on a mission to simplify healthcare. They collaborate with more than 3,400 hospitals and 7,300 other healthcare organizations to …

Category:  Health Go Health

Why WPS Health Solutions Puts Member Experience First

WebPublished March 22, 2021. WPS Health Solutions is a not-for-profit health insurance provider with a footprint that extends across the United States. Over its 75-year history, …

Category:  Health Go Health

Priority Health Customer Stories Alida

WebPriority Health recognized that to keep up with significant industry changes, it needed to deliver exceptional customer experience. The organization sought a solution that delivers …

Category:  Health Go Health

4 Ways Technology Is Changing Consumer Behavior

WebRemoving friction in all steps of the customer lifecycle is a must. 4. Ad blockers allow consumers to avoid unwanted ads. Ad blockers, software that lets tech …

Category:  Health Go Health

Customer Stories Alida

WebCustomer insights help Sky Bet create new products, increase conversion, and build loyalty in a saturated market. Audience insights combined with behavioral data accelerates …

Category:  Health Go Health

The Best Ways to Share Insights with Stakeholders

WebAlida's Stakeholder Hubs were built specifically to make insight sharing easier and more engaging. Any type of insights content—videos, infographics, …

Category:  Health Go Health

5 Brands That Used Transparency in Marketing and Won

WebSouthwest Airlines is a major U.S. airline that prides itself as the world’s largest low-cost carrier, proving it in the marketing campaign “Transfarency”. For Southwest …

Category:  Health Go Health

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