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How can I book a visit sent by my provider

WebWhen a provider sends you an appointment request, you can book a convenient time slot on the calendar. From your Conversation timeline, select the Book …

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How much does care cost

WebHow much does care cost? Crossover Members are never charged for creating “Conversations" ( What are Conversations?), messaging or video conferencing …

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What services do you offer

WebCare Services : Description : Primary Care : Preventive care and screening services, women’s healthcare, routine healthcare, travel care services, and same-day services.

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Why do I need to complete an online check in

WebWhy do I need to complete an online check in? Online check in helps us start your care in advance! Completing online check in allows you to save time during visit and …

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Who is on my Care Team

WebWho is on my Care Team? There are multiple providers on your Care Team and you get the same Care Team every time. As a Crossover member, you MAY work …

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Primary Care: Feel better, faster.

WebPrimary Care: Feel better, faster. Sick care (feeling ill, sore throat, rashes, cuts, minor injuries, aches and pains) Long-term and ongoing, chronic health condition …

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If I have to go to a physical location for a specialist, how do I know

WebIf I have to go to a physical location for a specialist, how do I know if there are any in my area that work with Crossover? Depending on your situation and unique need, your …

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What is a Health Coach

WebWhat is a Health Coach? Crossover Health Coaches are registered dieticians who can recommend nutritional education based on your individual needs or medical conditions.

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Does the membership suffice for ACA-mandated health insurance

WebDoes the membership suffice for ACA-mandated health insurance? No. Crossover Care is not health insurance.

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What services do you offer corporate-sponsored memberships

WebWhat services do you offer corporate-sponsored memberships? Crossover Health offers a wide variety of valuable Member services. While all of the services below …

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Can Crossover doctors order blood tests

WebYes. We frequently order labs to confirm a suspected diagnosis. We'll order the tests at either Quest or LabCorp in your neighborhood. You'll go there to get th

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Can I receive in-office care, if needed

WebCan I receive in-office care, if needed? While about 85% of issues can be diagnosed and managed entirely online, there are occasional instances where hands-on …

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Membership vs. Insurance

WebDoes the membership replace the need for health insurance? Is a Crossover membership a health insurance plan? Does a Crossover membership include catastrophic coverage …

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Creating a Crossover Health account

WebWhen you are ready to begin your care journey, you will first need to create your Crossover Health account. Please complete the following steps to create your

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I forgot my password

WebDid you forget your password? Follow the steps below to reset it. 1) Visit https://care.crossoverhealth.com/ 2) Select “Forgot Password?” 3) Enter your prefer

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