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The Connection Blog

WEBSix months ago, very few of us had heard of a Contact Tracer. At the beginning of 2020 there were approximately 2,200 trained contact tracers in the United States employed by …

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URL: https://blog.theconnectioncc.com/

Healthcare Call Center Best Practices: Work with a Qualified Call …

WEBHealthcare call center best practices: Choose one that has healthcare-specific knowledge, where HIPAA compliance and compassion are both essentials.

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9 Best Practices for Delivering an Authentic Call Center Script

WEBHere are some best practices to help agents deliver that authentic customer experience. 1. Be Careful with Your Word Selection. It is easy to inadvertently use negative words, …

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Is Standing All Day Bad for Me

WEBStudies show that standing all day is, in fact, not good for you. Working in a job where you can sit is healthier, for three reasons: It eliminates the many physical health dangers of …

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High Schoolers: Here Is a List of Careers that a Contact Center Can

WEBAs a high school student, you probably need to grow your own skills and gain work experience to get to the next big step in your life and career, but there's good news. You …

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How Much Are Benefits Worth

WEBYou benefit by, in effect, saving 7.65% of your pay. This is true whether you work full or part-time, so the amount you save applies even to jobs with “no benefits.”. Your …

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No-Experience Jobs: Get Your Career Started with These 7 Jobs

WEBThe vast majority of us have to start our careers with no-experience jobs. Here is a list of 7 no experience jobs to choose from.

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6 Jobs in Rockford, IL You Didn't Know Existed

WEBLooking for part-time work in the Rockford, IL area? You could go the obvious route, searching for a job in retail or a restaurant. Of course, that assures you will be on your …

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The Connection Blog

WEBThis blog is designed to provide business owners with information on scaling and operating their internal customer service team, as well as resources to effectively outsource their …

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