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Incivility & Disruptive Behavior in Healthcare

WEBTJC provides a wide variety of examples of disruptive behavior, including: “Engaging in patronizing nonverbal communication, such as eye rolling, raised eyebrows, smirking, …

Actived: 7 days ago

URL: https://blog.thesullivangroup.com/disruptive-behavior-in-healthcare

Your Hospital Safety Culture: Strengths and Weaknesses

WEBResults of the 2016 survey outlined both strengths and weaknesses of current patient safety culture: Areas of Strength (highest positive responses): Teamwork within an individual …

Category: Health Go Health

Improving Healthcare Handoffs

WEBHandoffs are specific circumstances in healthcare that are prone to medical errors. With every transfer of information, there is significant risk that a vital piece of the patient’s …

Category: Medical Go Health

Strategies to Improve Provider-Patient Communication

WEBThe following list of Strategies to Improve Provider-Patient Communication is straightforward and can be incorporated into any conversation with a patient: Start with a …

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How Disruptive Behavior in Healthcare Impacts Patient Safety

WEBThe most common forms of such behavior were reported to be yelling/raising voice (79%), disrespectful interaction (72%), abusive language (62%), and berating in front of peers …

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10 Medical-Legal Basics Every Provider Must Know

WEBProviders must be adept at preventing errors in several key categories, including surgical, medication, communication and teamwork, and transition and handoff, as well as errors …

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First Impressions are Critical to Patient Experience

WEBIn the TSG PatientSET® communication program, the patient’s first impression is the critical initial step. In our research of initial impressions, all the first impression behaviors below …

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The Ultimate Healthcare Loss Prevention Strategy

WEBThe Ultimate Healthcare Loss Prevention Strategy. As the healthcare industry constantly evolves and “return on investment” remains a focus, it is becoming more imperative that …

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Principles of Informed Consent in Healthcare

WEBThe patient’s informed consent is required (generally) before an invasive procedure that carries a material risk of harm can be performed. State laws vary on the details of the …

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7 Strategies to Reduce Hospital Readmissions

WEBGRACE - Geriatric Resources for Assessment. TCM - Transitional Care Model. Project RED - Re-Engineered Discharge. Bridge Model. Care of Elders. Guided Care. STAAR - State …

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The Diagnostic Process: Rediscovering the Basic Steps

WEBThe steps of the diagnostic process fall into three broad categories: Initial Diagnostic Assessment – Patient history, physical exam, evaluation of the patient’s chief complaint …

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Top 10 Risks in Ambulatory Practice

WEBOf the 885 million physician office visits in 2014, over half occurred in primary care. We have assembled the top ten risk and safety issues pertinent to ambulatory care settings. …

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10 Principles of Geriatric Care in Acute Care Settings

WEB10 Principles of Geriatric Care in Acute Settings. Failure to provide adequate care to special patient groups can result in diagnostic error, bad outcomes and malpractice litigation; …

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Best Practices of Postpartum Discharge Teaching

WEB9) Emphasize follow-up. Ensure that women understand that the postpartum period is a continuation of pregnancy in which their bodies are in a state of healing. The body …

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EMTALA and Psychiatric Hospitals

WEBEMTALA imposes stiff civil monetary penalties for violations. Hospitals with 100 beds or more that violate the regulations may incur penalties of up to $103,139 for each …

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Triage Nurses: Questions for Chest Pain & Chest-Related Symptoms

WEBAcute Coronary Syndrome (ACS) One of the greatest impacts on triage processes has been the ability to rapidly identify patients at risk for STEMI (ST elevation myocardial …

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Nurses: Standardize Patient Education with These Postpartum …

WEBCritical Patient Teaching Point: Patients can experience postpartum depression as early as one week and up to one year after giving birth; it requires medical attention. Look for the …

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Do's & Don'ts of AMA: Patients Who Leave Against Medical Advice

WEBHowever, no matter how hard we try or how fast we work, a few patients will always choose to leave before an evaluation is complete—and against medical advice (AMA). Available …

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