Businesstrainingworks.com

Healthcare Customer Service Training Course

This customer service course for hospitals, medical centers, and long-term care facilities will: 1. Explain how service in healthcare differs from service in other industries. 2. Define … See more

Actived: 7 days ago

URL: https://www.businesstrainingworks.com/onsite-courses/healthcare-customer-service-training-course/

Communication Skills for Healthcare Professionals

WEBPROGRAM. This communication skills training course for healthcare professionals provides language for improving the patient experience, building rapport, and strengthening …

Category: Course Go Health

Online Healthcare Customer Service Training Course

WEBA Matter of Patients: Communication Skills for Better Customer Interaction in Healthcare offers tools and tips specific to delivering a positive patient experience. This online, …

Category: Health Go Health

Train the Trainer for Healthcare Trainers

WEBThis train-the-trainer course for healthcare trainers will: Explain where training fits in the cycle of customer care and patient satisfaction. Review adult learning principles, …

Category: Course Go Health

Leadership for Customer Service Leads, Supervisors, and Managers

WEBCourse Outcomes. This service strategy session will: Introduce the steps leaders in strong service organizations take to build a culture of superior service. Outline the importance …

Category: Course Go Health

Public Sector Customer Service Training Business Training Works

WEBCourse Highlights. This customer service course, designed for public-sector employees, will: Address challenges specific to providing customer service on behalf of the …

Category: Course Go Health

Communication Skills Training for Managers

WEBCourse Outcomes. This communication skills course for managers will: Explore the concept of influence and how leaders can leverage it. Share ten actions people with influence …

Category: Course Go Health

Change Management Training Course for Individual Contributors

WEBCourse Highlights. This change management course for individual contributors will: Provide an overview of the change process. Offer techniques for preparing for change. Review …

Category: Course Go Health

Telephone Customer Service Training Course Business Training …

WEBThis telephone customer service training covers the ins and outs of delivering exceptional service over the phone. Taught in an interactive workshop format, the course addresses …

Category: Course Go Health

Communication for Administrative Professionals

WEBCourse Outcomes. This communication course for administrative assistants will: Address how the administrative professional’s role has changed and at the same time remained …

Category: Course Go Health

2024 Negotiation Skills Training Courses and Workshops

WEBFormat: Full-Day Training Course. This comprehensive negotiation skills course is one of our oldest and most popular programs. The workshop teaches participants to follow a …

Category: Course Go Health

Workplace Optimism Training Course Business Training Works

WEBThis course takes a close look at optimism and the power of a positive outlook in the workplace. The program examines common traits optimists share, methods for changing …

Category: Course Go Health

Customer Service Refresher Training

WEBThis customer service refresher course will: Remind people about what they have forgotten they know about great service. Explore customer expectations and how they evolve over …

Category: Course Go Health

Communication Skills Training for Technical Professionals

WEBThis communication skills course that targets employees working in technical fields will: Review several communication models and what must occur for communication to be …

Category: Course Go Health

Call Center Agent Training Course Business Training Works

WEBThis course for call-center agents will: Review the ins and outs of good telephone etiquette and telephone communication. Suggest strategies for building rapport with callers and …

Category: Course Go Health

2024 Train-the-Trainer Courses and Workshops

WEBAdvanced Training Skills Ta Da!: Advanced Methods and Techniques for the Experienced Trainer. Format: Full-Day Training Course, Multi-Day Training Course Our advanced …

Category: Course Go Health

Policy and Procedure Writing Course

WEBCourse Outcomes. This policies and procedures writing course will: Offer best practices for crafting clear written rules, guidelines, and other business documents. Explain the …

Category: Course Go Health

Front Desk and Receptionist Skills Course

WEBThis course for receptionists and other staff at the front desk will: Give clear guidelines for presenting a professional image. Provide tips related to improving productivity. Suggest …

Category: Course Go Health

Diversity and Inclusion Training Courses and Workshops

WEBThe Benefits of Inclusion Workshops and Diversity Training. A better understanding of others can improve communication, encourage engagement, reduce inappropriate …

Category: Health Go Health

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