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How To: Access Dashboards and Reports in the Insights Module

WebTo access Advanced BI dashboards, select the Advanced BI tab. Hover over the information icon to view the dashboard name and subject area, a description of the dashboard, …

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How To: Use The Change Healthcare Enrollment Worksheet

WebTo enroll in Change Healthcare: List all payor (s) used by name. Login to Change Healthcare ConnectCenter (CHC), and use the Payer Tools > Payer Search screen, to …

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How To: Set up Clearinghouse Enrollment for Claim Processing

WebOnce your portal is set up, you may add users. Enroll with payors. (business days 2-14) On Change Healthcare’s ConnectCenter portal, use the enrollment wizard to sign up with all …

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Knowledge: Change Healthcare 101

WebChange Healthcare Home Screen. Task Summary: shows the number of active claims that require work completed. Once a claim has been worked, they will be removed from this …

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How To: Enroll Payors in Change Healthcare

WebKnowledge Article Content. To enroll payors on Change Healthcare: Log in to the ConnectCenter and click Payer Search . This shows which payors require enrollment for …

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How To: Print an EOB from Change Healthcare

WebTo print an EOB: Log into Change Healthcare and navigate to the Remits tab. Apply any necessary filters and click Search. Select the check/EFT number in the “Check/EFT” …

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How To: Use and Access Courses & Trainings

WebKnowledge Article Content. Courses & Trainings are located in the Clinical module and include: Employee courses. Policy and procedure manuals. Can be created and shared …

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How To: Use Medical Records

WebTo classify a file as a medical record: Navigate to the Files module and select Files from the drop-down.; Click on a file. Click the toggle next to the Medical Record field to turn it …

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How To: View the MA-DPH Specification User Guide

WebIn our continuous effort to enhance security and prepare for future delegated authentication, we are introducing a new two-step login process.

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How To: Create a Service Code

WebService codes are billable and non-billable codes that employees use when creating timesheets, and work in conjunction with client authorizations to track hours worked, …

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How To: Add and Update a Client’s Health Record

WebTo update a client’s health record: Navigate to the Contacts module and select Clients.; Choose a client to be directed to their Dashboard. Click Profile and select Health …

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How To: Sign into CR Institute

WebKnowledge Article Content. To log into CR Institute: Navigate to institute.centralreach.com and log in. If your organization purchased a portal providing you with content, log in with …

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Knowledge: Available Widgets in My Dashboard

WebKnowledge Article Content. The available widgets are: Favorites: favorite contacts. Activity & Call Log: latest activity, call log, and notes. Tasks: latest tasks that are due or overdue. …

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Knowledge: Sandata Indiana Information & Reason Codes

WebFor CR Mobile users that are providing services to clients using “Indiana Health Coverage Programs (IHCP),” Sandata will house all data required for Electronic Visit Verification …

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9.4: New UI Enhancements, Permission Updates

Web9-4-New-UI-Enhancements-Permission-Updates-Supervision-Reports. Knowledge Article Content. This release also includes streamlining accepted places of service, improving …

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How To: Print Only Text on a Preloaded CMS 1500 Form

WebClick the Actions drop-down and select Export/Download. Select CMS 1500 (PDF) from the drop-down and click Export. Click download from the “Claims export progress” window …

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Knowledge: Common Billing Terms

WebCentralReach’s “Patient Responsibility” CentralReach’s “Patient Responsibility” or “PR AMT” is the cumulative sum of the insurance copayment/copay, …

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