Community.srhealth.com

Send intake forms to a patient

WEBSend intake forms from the Action List. On the left-hand navigation, click on Appointments, then click the Action List tab at the top. In the Appointments section, …

Actived: 1 days ago

URL: https://community.srhealth.com/s/article/Send-intake-forms-to-a-patient

Log in or out of SR Health

WEBLog out of SR Health. To log out of the SR Health platform, click your profile in the upper right corner, then click Logout. This article explains how to log in or out of …

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Use SR Conversations in the mobile app

WEBThe Solutionreach mobile app for iOS (Apple) and Android include features from the desktop version you know and love. You can send private conversational text …

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Introduction to the Sync and Sync Launcher

WEBThe sync is like a muscle. It can do quite a bit but ultimately if nothing gives it commands, it can’t do anything. The launcher determines when the sync runs and the sync …

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SR Telehealth FAQ

WEBMake sure TCP ports 80 and 443 are open (sometimes firewalls will block these ports) For iOS and Android: Make sure your device is up to date. Use Safari 11+ on your iOS …

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Activate your SR Health user account

WEBYour email address is your username in SR Health. An SR Health admin in your organization creates all user accounts, assigns the appropriate role to them, and …

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Create personnel logins for additional users

WEBClick the Personnel tab at the top of the page. Click the blue Add button found at the top-right of the Personnel Members section. Enter your team member’s …

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Reset your SR Health password

WEBType your email address, and then click Reset via Email. When you get the password reset email from SR Health, follow the instructions to reset your password. If you do not …

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Advise patients on how to opt-in or out of text messages

WEBTo opt back in, patients need to use one of the following options: Option 1. Instruct the patient to locate the message on their mobile device where they previously …

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How do I contact Customer Success

WEBMake an Appointment - Schedule a time to speak with a Technical Support Specialist. We will call you at your scheduled time. Submit a Case - Open a ticket, and …

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Create or remove a pre-med message for individual patients

WEBSelect a reminder template that contains a pre-med message or Create a new appointment reminder template with a pre-med message by following the steps in the article. Once …

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Why does the word "null" appear next to a patient's name on the

WEBIf the word "null" appears next to a patient's name on the Appointments tab of the Solutionreach platform, it means the patient's ID is not being read from your …

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Download and set up Solutionreach mobile app

WEBThe Solutionreach mobile app for iOS (Apple) and Android include features from the desktop version you know and love. You can send private conversational text …

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Send a payment request with SR Pay

WEBThis brings up the SR Pay request statuses for all appointments that day. Locate the patient to whom you want to send the payment request, then click Send …

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