Five9.com

Healthcare Contact Center Software

WEBHealthcare & Medical Contact Center Deliver Personalized Communication With HIPAA-Compliant Software. High-touch, empathetic patient engagement experiences help …

Actived: 2 days ago

URL: https://www.five9.com/solutions/healthcare

Customer Experience in the New Health Economy Five9

WEBDiscover the evolving landscape of healthcare customer experience. Learn why it matters, explore emerging trends, and address challenges.

Category: Health Go Health

Frost & Sullivan Report: Evolving the Healthcare Contact Center

WEBResearch firm Frost & Sullivan surveyed 129 healthcare decision-makers to discover how contact centers have changed as a result of the pandemic. The report …

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Four Healthcare Contact Center Trends in 2024 Five9

WEBKey Trends Shaping Healthcare Contact Centers in 2024. 1. AI-Powered Virtual Assistants. AI-powered virtual assistants work 24/7 to assist patients with routine …

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Product: SpinSci Patient Notify

WEBAn intuitive solution that sends clinical notifications triggered by real time events in the Electronic Health Record (EHR) for appointment reminders, prescription reminders, bill …

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Product: Acqueon PatientAssist

WEBAbout This Product. The Five9 contact center and Epic EHR integration delivers agents a 360-degree view of patient information, increases their productivity, streamlines …

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Five9 Announces Leadership Transition Five9, Inc.

WEBMike Burkland to Return as CEO. SAN RAMON, Calif.--(BUSINESS WIRE)--Oct. 10, 2022-- Five9, Inc. (NASDAQ:FIVN), a leading provider of the intelligent cloud …

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Five9 Knows Healthcare: Improving Patient Care in Times of Calm …

WEBLearn more about what Five9 can do for healthcare organizations. Get the link for the whitepaper, "Healthcare Anywhere: Deliver Next Generation Healthcare …

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Empowering Patients and Workers in the Next Era of Healthcare

WEBEmpowering the New Healthcare Workforce. The Frost & Sullivan report indicates that 43% of healthcare systems studied are improving agent retention rates by …

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How a Cloud Contact Center Can Elevate Healthcare Five9

WEBImprove your healthcare patient experience and streamline business operations by implementing a cloud contact center from Five9.

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Five9 IVA for Healthcare Five9

WEBHealthcare IT decision-makers agree that IVAs have yielded a positive ROI, that automating more customer support tasks has benefited their workforce, and that automating more …

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2023’s Top 4 AI Use Cases in Healthcare Communications

WEBThese are their top four applications. Better PX thru Communications. Call Steering is currently the #1 application of IVAs across the healthcare industry. Users …

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AdventHealth Focuses on Moving Patient Care Forward Five9

WEBAdventHealth Focuses on Moving Patient Care Forward. AdventHealth uses Five9 as the platform for both its contact center support as well as in its physician practices. With 51 …

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Five9 CEO Mike Burkland Transitions to Executive Chairman for …

WEBCFO Barry Zwarenstein named Interim CEO. EVP Dan Burkland Promoted to President . San Ramon, Calif. – November 8, 2017 - Five9, Inc. (NASDAQ:FIVN), a …

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Lake County Case Study Five9

WEBEstablished in 1956 as a state-certified public health department, the Lake County Health Department and Community Health Center of Lake County, Illinois manages an …

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HIPAA Compliance at Five9 Five9

WEBThe Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the regulations issued pursuant to HIPAA are a set of rules that, among other things, …

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Teladoc Case Study Five9

WEBTeladoc Health is a telemedicine company that uses telephone and video conferencing technology to provide on-demand remote medical care via mobile devices, the Internet, …

Category: Medical, Medicine Go Health