Hcnsw.org.au

Who is a health consumer

WEBA health consumer representative is a health consumer who has taken up a specific role to provide advice on behalf of consumers, with the overall aim of improving health care. A …

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URL: https://hcnsw.org.au/training-resources/resources/consumers-toolkit/getting-started/who-is-a-health-consumer-and-other-definitions/

Why Health Consumer Engagement

WEBImproved health services and delivery – engagement ensures health services are delivered effectively and closely targeted to people’s needs. This leads to more safe, efficient and …

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Working together to change the system

WEBWhen people work to change what happens for a whole group or community of people, it is called systems advocacy. Health systems advocacy aims to make positive changes to …

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The role of health consumer representatives

WEBHealth consumers have been involved in planning and decision making within Australian health services at a growing rate over last 10 years. This is partly because consumers …

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For Consumer Representatives

WEBKeep you up to date about the latest in health consumer news and views through our e-newsletters, online news and social media channels. Introduce you to other Consumer …

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Better Care, Better Outcomes

WEBProject overview. In August 2021, Health Consumers NSW (HCNSW) and the Physical Disability Council of NSW (PDCN) ran a joint, one-month online consumer survey to try …

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Training for community and health consumer …

WEBIf you are an organisation and have a group of consumer representatives to be trained, contact us. We are planning to run mixed face-to-face health consumer training again in …

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Joint Research Training

WEBThis introductory course is designed for consumers, researchers, and clinicians who have little or no experience partnering in health research and want to learn more. This …

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Training Courses

WEBWe currently run two regular online health consumer representative courses and on-demand face-to-face courses. CR101: Introduction to Consumer Representation (30 …

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Remuneration and Reimbursement of Health Consumers

WEBIn April 2023, NSW Health issued their Consumer, carer and community member remuneration Guideline. It sets out NSW Health’s commitment to remuneration and …

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Feedback and complaints

WEBIn NSW, this is the Health Care Complaints Commission. The Commission: receives and assesses complaints relating to health service providers in NSW. resolves or assists in …

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Consumers Toolkit

WEBThis toolkit was developed through a joint project between Health Consumers NSW and WentWest. It is intended to provide consumers and communities with tools and …

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Individual Membership Application

WEBIndividual Membership benefits. HCSW is an independent, membership based organisation. Benefits of becoming a member include: opportunities to participate in and shape health …

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HCNSW Strategic Plan 2023

WEBHigh quality health systems, policies, services & research driven by strong consumer voices. Health Consumers NSW is proud to present our Strategic Plan for 2023 to 2026, …

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