Healthcareexperience.org

What Leading with Inclusivity Means in Healthcare

WEBToday’s episode of the Healthcare Experience Matters Podcast is a chat with Steve Meth, JD, MS, Chief Patient Experience Officer, Johns Hopkins Medicine, …

Actived: 8 days ago

URL: https://healthcareexperience.org/leading-with-inclusivity/

Keeping it Simple to Drive Excellent Patient Experiences

WEBAs you will hear on today’s show, Jeff explains in simple terms how healthcare professionals can engage their patients to drive excellent experiences. We are grateful for Jeff’s candor on today’s emotional …

Category: Health Go Health

What Patient Experience Data Has Revealed Since the Pandemic …

WEBOur podcast is dedicated to transforming the health care experience so that every person can receive and deliver the best care. You can subscribe to our podcast …

Category: Health Go Health

Turning Around a Healthcare Culture and Empowering …

WEBBaptist Health Care is a world class facility with patient satisfaction remaining a cornerstone of that success. “Part of the journey was recognizing that culture matters,” Al said. When speaking with Al, it is …

Category: Health Go Health

Empathy and Communication for Better Patient Experiences

WEBKathleen Lynam, an Executive Coach and Senior Advisor with the Healthcare Experience Foundation (HXF) joins our podcast to discuss empathy, communication, mindfulness, …

Category: Health Go Health

Delivering the Best Healthcare Experience Possible in the Face of …

WEBA very special episode of the Healthcare Experience Matters podcast is available today.Our podcast host, Casey Callanan, interviews George Avila, VP, Mission Integration, and …

Category: Health Go Health

About – Healthcare Experience Foundation

WEBThe Healthcare Experience Foundation was founded to serve one purpose: to bring together the industry’s best minds—thought leaders, change agents and providers—to share their knowledge, expertise and experiences …

Category: Health Go Health

What it Takes to Restore a Culture of Civility in Healthcare

WEBOver the past 12 months our Healthcare Experience Foundation (HXF) team’s research and coaching have uncovered an unprecedented cost attached to …

Category: Health Go Health

Knowing Your Strengths to Improve the Patient Experience

WEBThe Healthcare Experience Matters Podcast welcomes back Katie Owens to our program this week. We chat about strategies for identifying and understanding our …

Category: Health Go Health

CARES™ for Consistent Patient Experiences

WEBIn our second episode of Healthcare Experience Matters, Healthcare Experience Foundation (HXF) President Katie Owens joins the podcast to discuss CARES™ for …

Category: Health Go Health

Introducing Healthcare Experience Matters, a New Podcast from

WEBKatie has spent the last 12 years coaching hospitals and health systems across the country to leverage culture to create amazing outcomes. In this inaugural podcast, Katie …

Category: Health Go Health

Practicing Emotional Intelligence as a Healthcare Provider

WEBOur guest on this week’s episode of Healthcare Experience Matters is Paul Glisson, D.O., MBA, FACEP. Dr. Glisson currently serves as chief medical officer with …

Category: Medical Go Health

Advancing the Patient Experience in Children’s Healthcare

WEBHope Brown joins the Healthcare Experience Matters Podcast this week to share her thoughts on what it takes to advance the patient experience in pediatric care. …

Category: Health Go Health

Shaping Better Healthcare Experiences through Leadership

WEBToday’s podcast episode of Healthcare Experience Matters is a chat with Deborah J. Bowen, FACHE, CAE. She discusses the many ways we can better shape healthcare …

Category: Health Go Health

Why Physician Engagement is Important

WEBThere are many different reasons why supporting physician engagement is crucial. Why healthcare institutions of all sizes and scope should make physician …

Category: Health Go Health

Expertise – Healthcare Experience Foundation

WEBThe Healthcare Experience Foundation works across organizational teams and titles to help administrators, physicians and nurses grapple with some of the toughest challenges …

Category: Health Go Health

The Three Strategies to Boost Physician Engagement Now

WEBAbout Today’s Speakers. Dr. Mayzell is a board-certified internist, geriatrician, and a physician coach and speaker with HXF. Dr. Mayzell is a leading expert on resilience and …

Category: Health Go Health

Using Data to Tell a Story and Improve the Patient Experience

WEBJeff is a Coaching Leader with the Healthcare Experience Foundation (HXF). He joins us to chat about what he has learned over the years when it comes to using …

Category: Health Go Health

Service Recovery for Improving the Patient Experience

WEBWhen healthcare providers make service recovery a priority, we can expect the following: A strong patient experience. A reduced risk of negative word-of-mouth …

Category: Health Go Health

Navigating Generational Diversity in Healthcare and Beyond

WEBLorraine Parker-Clegg joins the Healthcare Experience Matters Podcast this week for a truly inspiring chat about navigating generational diversity. Lorraine touches …

Category: Health Go Health

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