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Healthdirect Australia Support

WEBPrimary Health Care Portal. Information for Primary Health clinics and users, including GPs, Aboriginal Medical Services (AMS) and Aboriginal Community Controlled Health …

Actived: 5 days ago

URL: https://healthdirect-australia.helpjuice.com/

What is Healthdirect Video Call

WEBWhat is healthdirect Video Call? Video Call is a secure video conferencing service purpose-built for health consultations. Our suite of services, tools, applications and resources …

Category:  Health Go Health

Signing in to Video Call

WEBHealth service providers require an account to access Video Call. Please note that patients do not need a Video Call account as they access the required clinic waiting area using …

Category:  Health Go Health

Using healthdirect Video Call

WEBHere is the link to the video so you can share it with your staff.. Video Call user guides and information. The following links will equip your RACF staff with the …

Category:  Health Go Health

Navigating the Clinic Waiting area

WEBYour Clinic Waiting Area is where you will see your patients or clients waiting for, on hold, or participating in, a video consultation with your service. You will see …

Category:  Health Go Health

Change video quality settings in a call

WEBWhile in a video call click on Settings to open the Settings drawer and go to the Select video quality option.. Note: If you do not see the video quality options, you may be using a …

Category:  Health Go Health

Services on Demand application

WEBIn the Call Screen: The App will be available in the Apps & Tools drawer for health service providers when they are in a Video Call. Please note, this application can be named at …

Category:  Health Go Health

What do I need to make a Video Call

WEBUsing a Computer. If using a desktop or laptop computer you will need: A web camera - built-in or attached using a USB port; A microphone - usually built into most laptops and …

Category:  Health Go Health

How Video Call is different from traditional video conferencing

WEBVideo Call is specifically designed with the needs of health service providers in mind. Choosing the right video ecosystem to offer telehealth is difficult since there are many …

Category:  Health Go Health

Interpreter services and workflows

WEBOn demand interpreter examples. There are examples such as the 2M lingo™ app outlined below that can work with Video Call.. To use the 2M Language Services app in your …

Category:  Health Go Health

Share a YouTube video in your Video Call

WEBThe Y ouTube Video Player app enables users to play a YouTube video during a video call. This means users can share a YouTube video without needing to shar

Category:  Health Go Health

Getting Started with healthdirect Video Call

WEBRACF staff Video Call accounts. Once your clinic is set up, the clinic administrator can add staff members using their email addresses or by creating an email address for each …

Category:  Health Go Health

Qlik Reporting Tool

WEBQlik makes accessing the consultation data for organisations very easy to access, filter and export. Jurisdiction leads have Qlik accounts and can navigate through multiple …

Category:  Health Go Health

Introducing video telehealth to your Aged Care service

WEBOur readiness assessment will help you identify areas you may need to consider to ensure your facility is ready to start providing video telehealth.. RACF Planning check list. You …

Category:  Health Go Health

Clinic Admin creates account and configures the clinic

WEBWhen you are invited to join a clinic in Video Call as the Clinic Administrator you will receive an email to create your account. Click on the ‘Create you

Category:  Health Go Health

Join a Video Call and consult with your patient/client

WEB1. Sign in to vcc.healthdirect.org.au with your username and password. 2. You will arrive in your Waiting Area dashboard page. Here you will see your patients/clients waiting for, or …

Category:  Health Go Health

Troubleshooting: Issues identified in a pre-call test

WEBWhen Video Call users run a pre-call test, the system runs a short series of tests to check that your device is able to conduct a successful video consultation. Should you be …

Category:  Health Go Health

Getting started with Video Call in four easy steps

WEBFree to set up and use for eligible health services providing public health consultations.: Health service providers and clinic administrators can get set up quickly with an …

Category:  Health Go Health

Need a Video Call account

WEBPatients. Patients do not need a Video Call account.If your link incorrectly takes you to the sign in page, please contact your clinic to discuss. New Users in Organisations already …

Category:  Health Go Health

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