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HealthEquity Answers

WebThe HealthEquity Help Center is your source for helpful guides, answers to your questions, and access to our helpful Member Services Team.

Actived: 5 days ago

URL: https://healthequity2-1.custhelp.com/app/home

Activate a debit card

WebThe steps to activate your HealthEquity ® Visa ® Health Account Card 1 are listed below. You can also call the card activation line at 866-296-2852. Note: To …

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Add a claim and make a payment

WebIf you're adding the payment for your records but will not be sending money, choose 'Enter claim record only'. Click 'Next'. Select 'Pay Provider' from the options …

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Match card transactions to claims

WebSome claims or card transactions require proof that they meet the IRS guidelines for eligible expenses. When you match your HealthEquity account card transactions to existing …

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HealthEquity mobile app

WebThe HealthEquity mobile app is a convenient and powerful tool that gives you on-the-go access to your health accounts and Health Savings Account (HSA) …

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Forms and Documents

WebForm Name Description; Account Authorization: This form authorizes dependents to access your account. Beneficiary Designation: Designate a beneficiary for …

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Healthcare terminology

WebTerm Definition; Premium: The amount you pay for coverage (usually monthly) Deductible: The amount you must pay before your health plan will start paying …

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Retiree HRA reimbursements

WebA retiree health reimbursement arrangement (HRA) is an employer-funded account designed to help retired employees pay for plan-eligible medical expenses …

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Letter of medical necessity

WebA letter of medical necessity (LMN) is a letter written by your doctor that verifies the services or items you are purchasing are for the diagnosis, treatment or …

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COBRA continuing coverage

WebWill my health insurance plan change if I elect COBRA coverage? No, your plan will not change. You will remain on the same plan you had when you were an active employee.

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DCRA reimbursements

WebComplete Online. You have multiple options for using your dependent care reimbursement account (DCRA) for childcare expenses depending on the type of care …

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How to close a health savings account

WebAccount closure process. Complete the account closure form by clicking the 'Complete Online' button above or download the form below. We will process your form …

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Canceling COBRA coverage

WebCan continuation coverage be terminated early for any reason? A group health plan may terminate the participant’s COBRA coverage before the end of the required coverage …

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COBRA premium payments

WebThe toll-free number for the COBRA Member Services team is 877.722.2667. You can also make your monthly premium payment online via ACH bank transfer (or a …

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Individual Coverage HRA (ICHRA)

WebAn Individual Coverage Health Reimbursement Arrangement (ICHRA) is an arrangement under which your employer provides you with reimbursement funds to help cover the …

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Excepted Benefit HRA (EBHRA)

WebAn excepted benefit health reimbursement arrangement (EBHRA) is arrangement under which your employer provides funds to help cover the cost of your vision, dental, or short …

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Sell investments

WebThere are two options for selling funds: To sell individual funds. Locate the box titled 'Trade'. Click the 'View Available Trades' button. Review the list of funds in your …

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