Help.duo.com

Guide to the Duo Desktop installation and enrollment …

WEBLocate the Duo Desktop installer in your browser downloads folder. On Windows the installer is an MSI file, and on macOS the installer is a PKG file. On Linux it will be either …

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URL: https://help.duo.com/s/article/7504?language=en_US

Device Health Application

WEBGuide to Duo end-of-life and end-of-support plans. 10498 Views • Apr 5, 2024 • Knowledge.

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How do I enable Duo Desktop to start up automatically …

WEBBy default, Duo Desktop (formerly known as Duo Device Health) is installed at the machine level in Windows, meaning multiple users could use the application. However, the …

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How do I download Duo application software

WEBOne of the steps is to download the Duo application software, with a download link for the latest release, as well as a link to our Duo Software Checksums and Downloads page, …

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How do I uninstall Duo Desktop or Duo Device Health

WEBFollow the instructions for your operating system to uninstall Duo Desktop or Duo Device Health: Duo Desktop Linux DEB users: Run this command with root privileges:

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How do I use the support tool for Duo Desktop

WEBThe support tool performs the following actions: Windows. Creates a zip file that will contain all of the collected information. Runs Invoke-Webrequest to determine if a connection to …

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How do I remove Duo Desktop from all Windows …

WEB1. If the script you run has access to the msi file, run the following command, replacing the example MSI file name with your exact file name: msiexec /x /path/to/installer …

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How can you monitor the Duo cloud service

WEBVia the Status Page. Duo monitors the health and availability of our cloud service and reports any issues to our status page -- along with detailed updates as we resolve …

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Articles Why might I see both Duo Desktop and Duo …

WEBDuo Desktop replaced Duo Device Health on October 31, 2023. Policy settings, endpoint information, user interfaces, and logging have been updated to show the new name. …

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Does Duo's Device Health app collect data when a user is …

WEBAnswer. Yes, Duo's Device Health app will still attempt to collect device health information from a user's access device when the user's status is set to bypass . When a user …

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How do I activate Duo Mobile directly from my smartphone or …

WEBAnswer. Users can enroll from their mobile device and activate Duo Mobile without having to scan a QR code. To complete enrollment and activation directly from your …

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Why are "healthmailboxXXXXXXX" usernames appearing in Duo …

WEBAnswer. Starting with Duo for OWA 1.3.2, health mailbox accounts are automatically permitted. This means they will not appear in the Duo Admin Panel or local logs. If …

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How can a user reactivate Duo Mobile on their device

WEBReactivating a user. Traditional Duo Prompt. If the Self-Service Portal has been enabled for the application you are logging in to or if your organization uses a standalone Device …

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How do I view the Duo Desktop version installed on devices

WEBViewing the installed Duo Desktop version on an individual device. From the Duo Desktop menu (macOS and Windows): Open Duo Desktop. Select the menu icon (three stacked …

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What data does Duo Desktop collect

WEBDuo Desktop collects information from a user's macOS, Windows 10 or 11, or Linux laptop or desktop device when they use it to authenticate to an application via Duo and have …

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How do I configure Duo Desktop to automatically check for …

WEBIf you wish to enable Duo Desktop to check for pending Windows updates and label an endpoint as out of date when a pending update is found, you can set the following …

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How do I upgrade Duo Desktop

WEBDuo Desktop automatically checks for updates at app launch, during each Duo authentication, and at the interval specified in the Duo Desktop preferences.

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How does Duo Desktop detect antivirus and anti-malware agents

WEBKB FAQ: A Duo Security Knowledge Base Article

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Guide to Duo Desktop certificate deployment for macOS 11+ users

WEBUpload: Select the duo-device-health-app-id.pfx file provided by the Duo Certificate tool. The password for the file is provided in the output after the command has been run. Be …

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