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Responding to patients eConsult Help Centre

WebSending your patient an SMS (text message) is perfect for patients who need a quick response. These short messages are great for keeping patients up to date or asking …

Actived: 1 days ago

URL: https://help.econsult.health/en/articles/5300860-responding-to-patients

Patient: How to submit an eConsult eConsult Help Centre

WebYou are able to submit regular reviews, this is likely to be requested by your practice. You first select “Reviews for long term conditions, medication or contraception”. Then you will …

Category:  Health Go Health

Clinical review questionnaires eConsult Help Centre

WebeConsult has developed clinical questionnaires that will allow patients to provide information ahead or instead of their review appointment. Although it is possible for patients to …

Category:  Health Go Health

eConsult Help Centre

WebSmart Inbox guides. For Healthcare Professionals: User guides for the Smart Inbox

Category:  Health Go Health

eConsult Smart Inbox introduction eConsult Help Centre

WebIf you'd like to use the Smart Inbox, you will need to sign our Smart Inbox order form, which includes updated documents. You'll need to ensure you have read and agreed with our …

Category:  Health Go Health

Benefits of clinical system interoperability eConsult Help Centre

WebInterop reduces the steps required to match and integrate eConsult reports to patient records. Benefits. Improved administration efficiency - up to 90% versus delivery of …

Category:  Health Go Health

eConsult toolbar eConsult Help Centre

WebThe free eConsult toolbar allows you to seamlessly: Respond to your patients by email and by SMS. Pull patient contact details, such as telephone numbers, straight from the active …

Category:  Health Go Health

Changing consultation access for patients (demand management)

WebConfirm to instantly update: Click the link in the activation email within 1 hour of requesting the change. The requested change is then instantly applied. You access your …

Category:  Health Go Health

Smart Inbox Preview eConsult Help Centre

WebDetails about the Smart Inbox Preview. The eConsult Smart Inbox is a collaborative way of viewing, managing and responding to your eConsults. The Smart Inbox Preview displays …

Category:  Health Go Health

Free Care Navigation Tool for GP practices eConsult Help Centre

WebOur free-to-use care navigation tool, shown below, is available to use and is completely customisable to your practice. It’s essential that your clinical team completes this …

Category:  Health Go Health

Flagging and redirections for eConsults eConsult Help Centre

WebUrgent and Emergency redirections, for when patients present with concerning symptoms that can’t be safely assessed online and need prompt assessment, either directly back to …

Category:  Health Go Health

SMS (text) response to patient from the toolbar

WebThe sender name on the SMS your patient receives will be 'GP Surgery'. From the 'Messaging icon' on the toolbar, you'll be asked to input the 6-digit consultation PIN from …

Category:  Health Go Health

Problems with patients receiving post-consult messages

WebIf the patient has confirmed that they haven't received the post-consult email message, please email us at [email protected] with the following information: Your …

Category:  Health Go Health

Help and support from eConsult eConsult Help Centre

WebLive chat support. You can access this from the pop-up on the bottom right-hand side of our website. By clicking the eConsult icon, you will open the below pop-up, including the …

Category:  Health Go Health

Accessing the Smart Inbox eConsult Help Centre

WebInterop is currently available with EMIS and SystmOne and we are in the progress of developing Vision interop. You can use the Smart Inbox with or without Interop to your …

Category:  Health Go Health

eConsult in the NHS App (England) eConsult Help Centre

WebWhere to find eConsult within the App: Select the 'Advice' button from the options menu at the bottom of the App screen. Select the 'Ask your GP for Advice' option from the main …

Category:  Health Go Health

eConsult Lite (eLite) for the Smart Inbox eConsult Help Centre

WebeConsult Lite is a short eConsult template that your Reception Team can use to record submissions from patients via the phone. The eConsult Lite (eLite or e lite) will come …

Category:  Health Go Health

Patient how to: Request a sick note / fit note from your practice

WebFit notes for 7 days or less. If you expect to be ill for 7 days or less, your GP won't give you a sick note. But you can still self-certify your illness by completing the statement of …

Category:  Health Go Health

eConsult platform updates log eConsult Help Centre

WebeConsult platform updates log. A clear way to see updates and new releases that have been made to the eConsult platform. Written by Laura Perring. Updated over a week ago. …

Category:  Health Go Health

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