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Use Contact Center for Health Cloud

WEBAvailable in: Enterprise and Unlimited Editions with Health Cloud. Within the Contact Center, you can: Take calls from the member using Open CTI Integration. Verify a …

Actived: 7 days ago

URL: https://help.salesforce.com/s/articleView?id=sf.use_contact_center_for_health_cloud.htm&language=en_US&type=5

Create Tasks Related to Your Patients or Members and Their Care

WEBCreate a task from one of the following places in the console. From the Patient List, select one or more names, click the Action menu, and select Create Task. On the Care Plan …

Category:  Health Go Health

Solution Architecture for Healthcare Payers

WEBThe Salesforce healthcare payer architecture runs on three highly scalable and interoperable platforms: the core Salesforce Platform, Marketing Cloud, and Commerce …

Category:  Health Go Health

Get to Know the Health Cloud Console

WEBThe Health Cloud console pulls everything you need into a complete view of a person, their care team, and activities relevant to getting and keeping them healthy. It also provides a …

Category:  Health Go Health

Salesforce Winter ’24 Release Notes

WEBHow to Use the Release Notes. Get Ready for the Release. Monthly Release Notes. October ’23 Release. September ’23 Release. Release Note Changes. The Winter ’24 …

Category:  Health Go Health

Set up Health Cloud

WEBStep 2: Install the Health Cloud package. Paste installation link from the Terms and Conditions section of your contract into your browser’s address bar and press Enter. Log …

Category:  Health Go Health

Security Health Check

WEBCheck the spelling of your keywords. Use more general search terms. Select fewer filters to broaden your search. As an admin, you can use Health Check to identify and fix …

Category:  Health Go Health

Deliver Collaborative, Connected Patient Care with Health Cloud

WEBDelivering outstanding patient care means more than just managing your patients’ information and healthcare events. It’s about creating a strong, collaborative relationship …

Category:  Health Go Health

How to implement health check monitor for your apis in …

WEB3) RTF Deployments - 2 options: Option A) You can implement the health monitor from 2A) above. Option B) You can query the RTF AMC Application Manager API ( API Docs link …

Category:  Health Go Health

Salesforce Spring ’24 Release Notes

WEBSee how the Spring ’24 release helps teams work smarter with new product innovations built on Data + AI + CRM + Trust. What’s New for the Salesforce Relea

Category:  Health Go Health

Customer Success Score: Overview

WEBCustomer Success Score Overview IntroductionThe Customer Success Score is a transparent and comprehensive measure of your success with Salesforce and is a …

Category:  Health Go Health

Salesforce Help Article

WEBWe looked high and low but couldn't find that page. Go Home. 1-800-667-6389. Get Support. English.

Category:  Health Go Health

Create a Case for a Care Plan

WEBGo to the Patients tab and click a name. Go to the All Care Plans subtab and click New Care Plan. On the Select Case Record Type page, click the Continue button. On the …

Category:  Health Go Health

Government Cloud Available Products and Features

WEB1. The Mulesoft Government Cloud is listed under a separate FedRAMP Moderate authorization here. 2. Authorized on Hyperforce only. 3. Apps listed on the Salesforce …

Category:  Health Go Health

Salesforce Summer ’24 Release Notes

WEBHere are some search tips. Check the spelling of your keywords.Use more general search terms.Select fewer filters to broaden your search. Note: This release is in preview. …

Category:  Health Go Health

Salesforce Help Article

WEBDive into the Summer ’24 Release. As an admin, you can help your organization succeed by staying up to date with the latest Salesforce releases and getting familiar with product …

Category:  Health Go Health

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