Helpdesk.meddbase.com

Signing up to the Occupational Health Portal and Case Management

Your OH Provider may also enable direct bookings through the portal. This workflow also involves creating a case. 1. Click Create new case. You can browse all employees working in the departments you manage or search for a particular individual. 2. Select … See more

Actived: 7 days ago

URL: https://helpdesk.meddbase.com/hc/en-us/articles/10153012128541-Signing-up-to-the-Occupational-Health-Portal-and-Case-Management

Case Management: Overview

WEBPlease note: The functionality outlined in this article requires initial setup and configuration to be completed. This article outlines the stages of Case Management and subsequent …

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Health Surveillance: Overview

WEBThe Health Surveillance workflow available in Meddbase can be described as an encounter or a series of encounters with an employee, initiated by a recall. The …

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Occupational Health – Meddbase Help Center

WEBUser workflows & features A collection of articles explaining Occupational Health workflows and features for Meddbase users and Referral Portal users.

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Patient Portal password reset process – Meddbase Help Center

WEBClicking the Patient tile and then clicking Find patient. When found, click the patient in the search results. 2. Once on the Patient Record page click Patient Portal* in the top action …

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Healthcode Setup & Settings – Meddbase Help Center

WEBEnabling the feature. To begin setting up the integration: Go to Admin > Configuration > Chargeable feature; Check ‘Healthcode’ Accept the warning; Click Save; …

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Initial setup Part 1: Work, Employers, Employees, Common …

WEBIn order to begin using the Occupational Health system, it must first be enabled as follows: From the Start Page, navigate to Admin > Configuration > …

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Case Management: Clinical appointment Part 2 of 3

WEBHaving viewed the Referral and Medical History (as noted in the related Part 1 article), the Medical User can go through a Consultation and complete to Discharge. I.e., writing an …

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User workflows & features – Meddbase Help Center

WEBPre-Placement Questionnaire System: Referral Manager Workflow - Occupational Health. What is the Context? The Pre-Placement Questionnaire (PPQ) system is designed for …

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Managing Information (MI) Reports

WEB1. Go to Start Page > Admin > Configuration > Online Portal > Occupational Health Charts. 2. In bold you will see all the reports you can enable. Click ' Enabled ' on the reports you …

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How to configure Single sign-on (SSO) for your OH portal …

WEBTask 1 - Find the API Domain key from Meddbase and share it with the employer organisation. To find the API domain key: 1. In the Meddbase chamber, go to …

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Case Management: Referral creation

WEBTo do this:-1. Search for a patient record via Start Page > Find Patient 2. From the patient record select Refer patient You are presented with the New Referral screen 3. In the …

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How to Login and Log out of Meddbase – Meddbase Help Center

WEBEnter your User name. Enter your Password. You may also be prompted to enter a 6-digit Code as part of 2-factor authentication if this is used within your …

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Creating a Template in MS Word – Meddbase Help Center

WEBFollow the instruction below to create a Microsoft Word Template: 1. Login to Meddbase. 2. Click Templates. 3. Click New and select Microsoft Word Document. 4. When the new …

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Case Management: Report Writing

WEBThis will change the appointment status to 'Discharged' and start the OH report writing process. To do this:-. 1. Navigate to the Actions section on the Clinical …

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E-mail Notification & SMS Notification Settings

WEBPortal Notifications. The following actions will trigger a notification in the Occupational Health Portal. Based on the manager's contact options, they will also receive an …

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What setup is needed to enable sending a shared document as an …

WEBMeddbase enables documents to be shared online with employer contacts to be viewed in the Occupational Health (OH) Portal. In some scenarios, users need to manually notify …

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Case Management: Referral processing

WEBWhen a referral lands in the Work section in the Occupational Health inbox, the Meddbase user clicks on the New Incoming Referral item and on the next dialog window hits …

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Fixing the OH / Patient portal looping back to Log In Page on …

WEBIf you find that you keep being brought back to the log in page, when trying to log into the OH or Patient portal using Google Chrome, the please follow the steps below:On Google …

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