Helpscout.com

Exploring AI for Healthcare: A Transformative Tool for Patient Care

WEBGenerative AI. Generative AI represents a class of artificial intelligence that goes beyond analyzing data to creating or generating new content. It can predict or …

Actived: 9 days ago

URL: https://www.helpscout.com/blog/ai-for-healthcare/

Delivering Great Customer Service in the Healthcare Industry

WEB5 ways to deliver great customer service in healthcare. Since most people are under duress when seeking out healthcare services, the last thing they need is more …

Category: Health Go Health

The Founder’s Guide to Impactful Philanthropy

WEB1. Make it personal. Customization at the employee level is at the heart of any successful SMB philanthropy strategy. The first step is making a clear distinction between whole …

Category: Health Go Health

Founders Who Turned Personal Stories Into Impactful Businesses

WEBThe American Psychiatric Association has underlined that only one in three Black people in America who need mental healthcare actually receive it, and, when they do, they receive …

Category: Mental health Go Health

What is Knowledge Management

WEBVery basically, knowledge management is the framework an organization uses to store, share, organize, and identify data. Depending on the size of the …

Category: Health Go Health

The 19 Best Help Desk Ticketing Systems for 2024

WEB7. Kayako. Best help desk ticketing system for providing contextual support. Kayako is a basic ticketing system that can help you manage email, Facebook, X (Twitter), and live …

Category: Health Go Health

How to Recognize, Reduce, and Repair Customer Service Burnout

WEBThese descriptions of burnout were recently shared with me by customer service professionals. In 2019, the World Health Organization listed burnout as an …

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22 Impactful Customer Service Survey Questions to Ask in 2024

WEBPopulation: This is the group you're ultimately interested in learning about. In the case of a customer service survey, your population is likely all your customers or a …

Category: Health Go Health

The Psychological Benefits of Writing

WEBWriting and happiness. Much of the research on writing and happiness deals with “expressive writing,” or jotting down what you think and how you feel. Even blogging …

Category: Health Go Health

The 8 Best HIPAA-Compliant Live Chat and Text Messaging Apps

WEB7. Klara. Best HIPAA-compliant texting app for patient reminders. Klara is a patient communications platform that helps medical practices communicate with patients …

Category: Medical Go Health

The 11 Best HIPAA-Compliant Software for Small Business

WEB5. TranscribeMe: Best HIPAA-compliant transcription software. TranscribeMe is a HIPAA-compliant transcription software known for its fast and accurate transcription services …

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4 Customer Success Plan Templates and How to Use Them

WEBA customer journey map is a visual representation of everything a customer goes through during their life cycle. Your CSMs should use this map as a data source …

Category: Health Go Health

11 Key Customer Service Metrics + 4 Real Example Reports

WEB11 Key Customer Service Metrics + 4 Real Example Reports. Customer service is a highly measurable activity, and the support software you use inevitably gives you access to a …

Category: Health Go Health

What Is Customer Happiness + 11 Ways to Inspire It

WEBHonesty is the best policy when it comes to customer happiness. It will end up saving your team time and money in the long run, even if it derails a few deals at the …

Category: Health Go Health

8 Customer Success Software Tools to Encourage Growth

WEBThe solution can be a good one for growing customer success teams. They offer a rating system that allows teammates to leave notes regarding specific accounts and a rating of …

Category: Health Go Health

Customer Success: What It Means, Why It Matters, and More

WEB2. Emphasize customer success early on. Customer success is an organization-wide effort, meaning prioritization of customers and their needs has to be …

Category: Health Go Health

Writing Excellent Customer Service Emails

WEBSome tips to use for concise, straightforward writing are: Consider breaking things down into easy-to-read lists instead of writing in long paragraphs. Ensure that your spelling, …

Category: Health Go Health

27 Company Retreat Ideas Your Team Will Actually Enjoy

WEB14. Break a sweat. After sitting in meeting rooms for a chunk of the day — especially when it’s nice outside! — it’s great to blow off steam on the court (or the golf …

Category: Health Go Health

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