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The Five Principles of Weick & Sutcliffe

WEBAt the worst, the individual preoccupied with failure is considered disloyal while at the best individual is criticized for "crying wolf," overreacting, or acting the …

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URL: https://www.high-reliability.org/the-five-principles-of-weick-sutcliffe

Deferring to Expertise, Part I

WEBPhysicians have difficulty the concept of deference to expertise, as they believe it is their responsibility to manage all aspects of patient care. They also have the …

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Reluctance to Simplify

WEBWhen things are not normal is when our programs again to falter. Practical advice is missing on "reluctance to simplify" and making a prediction does that. It is a …

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Dave van Stralen, Tom Mercer, Karl Weick, Karlene Roberts

WEBThe Challenger Launch Decision: Risky Technology, Culture, and Deviance at NASA. Chicago: University of Chicago Press, 1996. Weick, Karl and Sutcliffe, Kathleen …

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Sensitivity to Operations I

WEBSensitivity to operations is not customary for people, they have to learn how to do it, learn how to actively monitor. But we cannot do things on automatic. In Naval …

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Dave van Stralen, Tom Mercer, Karl Weick, Karlene Roberts

WEBAs we have described in this section, High Reliability developed to make an organization stronger (Mercer) and for an individual to operate in uncertainty or under threat (van …

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How do we commit to resilience

WEBResilience is preparing for potential failure of our actions. The process of planning for failures is good but when the plan fails you become stressed. Mental …

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Dave van Stralen, Tom Mercer, Karl Weick, Karlene Roberts

WEBAuthors Daved van Stralen, MD, FAAP; Spencer L. Byrum; and Bahadir Inozu, PhD, are experts in the art and science of High Reliability Organizing (HRO). They have, in their …

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Dave van Stralen, Tom Mercer, Karl Weick, Karlene Roberts

WEBIn 1995 we began working with Karlene Roberts, PhD, University of California, Berkeley, who introduced us to the principles of the High Reliability Organization (HRO). The …

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High Reliability

WEBIn the ambulance and fire service in the 1970s what we call high reliability was considered routine work. In the first month or so when I was assigned to fire Station …

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Dave van Stralen, Tom Mercer, Karl Weick, Karlene Roberts

WEBEnvironment, particularly the mental environment responsive to physical, social, or physiological threats;; Individual and collective attitudes (Weick & Sutcliffe Five …

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Dave van Stralen, Tom Mercer, Karl Weick, Karlene Roberts

WEBHROs have three things in common (Roberts, 2001): 1) They aggressively seek to know what they don’t know; 2) Design their reward and incentive systems to recognize costs …

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Dave van Stralen, Tom Mercer, Karl Weick, Karlene Roberts

WEBBuild a Healthy Safety Culture Using Organizational Learning and High Reliability Organizing David Christenson, MA. A paper presented at the Wildfire 2007 international …

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Dave van Stralen, Tom Mercer, Karl Weick, Karlene Roberts

WEBBrain-based response to uncertainty. van Stralen began his experience with decision making under pressure while he was a high school student when he witnessed, with …

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Dave van Stralen, Tom Mercer, Karl Weick, Karlene Roberts

WEBRoberts K, Madsen P, Desai V, van Stralen D. A case of birth and death of a high reliability healthcare organization. Quality Safety Health Care 2005;14(3):216-220 van Stralen D. …

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Civilian Misconceptions of the Military

WEBAdditionally, dispelling some of the misconceptions about military leadership and followership may remove some of the barriers which impede the transference of …

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Dave van Stralen, Tom Mercer, Karl Weick, Karlene Roberts

WEBThe Memoirs of the Falklands Battle Group Commander. Contains the personal reflections of Admiral Sandy Woodward, during the hours up to the surrender at Port Stanley, of the …

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