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Patient Journey Mapping: What it is and Why it Matters

WebA patient’s journey represents the entire sequence of events or touchpoints that a patient experiences within a given health system, with a specific provider, or within …

Actived: 4 days ago

URL: https://www.highlandsolutions.com/insights/what-is-patient-journey-mapping

Healthcare Website Design Tips to Better Engage Patients

WebPeople are increasingly turning to smartphones and other electronic devices for everyday needs -- including their health and healthcare. And, wow, did COVID-19 …

Category: Health Go Health

The Patient Experience is Digital—and We’re Not Going Back

WebHospitals and healthcare providers have the desire and ability to introduce digital experiences into the entire care delivery process, from new patient acquisition to …

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Highland Academy Highland Solutions

WebNOW IS THE TIME. We created Highland Academy to teach busy practitioners the skills they need to become customer-focused innovation leaders. Whether you're training a …

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Improve Patient Experience with a Method that Truly Delivers

WebJuly 22, 2021. There’s a major reorientation around the patient experience happening in almost every healthcare system in the U.S. Healthcare leaders and clinicians are coming …

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How COVID-19 Has Affected Children’s Mental Health

WebThere likely isn’t a segment of the US population that hasn’t been profoundly affected by the Coronavirus pandemic (COVID-19). While we don’t know the full, …

Category: Coronavirus Go Health

What A Sustainable Toothpaste Can Teach Us About Jobs to be …

WebHave you heard of Bite Toothpaste? Bite is an all-natural, plastic-free, refillable alternative to standard toothpaste. Instead of a paste, you bite down on the pill …

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UI UX Design Agency in Chicago

WebUI/UX design is a human-centric process. Our focus is firmly placed on the customer, how they engage with a product or service, and making that as frictionless as we can.

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How a Digital Product Could Transform Your Company

WebIf you lead an expert services firm, a digital product should be at the forefront of your strategy. Historically, digital product based businesses have been difficult to start, …

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How I Left The Nonprofit Sector For Good with #NoRegrets

WebApril 23, 2020. After spending nearly a decade working in the nonprofit sector, at the end of 2019, I decided it was time to leave. I had bounced from one organization to the next …

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Using journey-based research to reduce ER visits & improve the

WebChildren's Wisconsin (Children’s), a nationally ranked pediatric hospital, wanted to improve the hospital experience for children and their loved ones.

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Digital Product Development, Research, Design & Innovation …

WebDigital product insights from the Highland team. We have been finding digital solutions and launching products since 1999. Digital product development, design and innovation is …

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Survey Reveals Spending Habits During COVID-19

WebCOVID-19 Spending Habits. According to respondents, 63% have cut back on spending during COVID-19 due to a number of reasons, including feeling the need to …

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Trusted Proxies and Middleware as a Firewall Replacement

WebThis checks if the request is from one of the whitelisted IPs and injects our bearer token if so. When getting the bearer token, it pulls from the cache if already set, …

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