Ombudsman.qld.gov.au

Other complaint-handling organisations

WebOther complaint-handling organisations. We can investigate complaints about Queensland state government departments and agencies (including state schools and TAFE), local …

Actived: 9 days ago

URL: https://www.ombudsman.qld.gov.au/how-to-complain/what-we-can-help-with/other-complaint-handling-organisations

Complaints process

WebWeb: www.ombudsman.qld.gov.au Call: (07) 3005 7000 Speak & Listen: 1300 555 727 Interpreter: 131 450

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QO Printable Complaint Form

WebComplaint Form. We want to make it easy for you to lodge a complaint with the Queensland Ombudsman. Once you have filled in this form, please send it to: GPO Box 3314, …

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Public sector ethics

WebThe Public Sector Ethics Act 1994 (PSEA) governs ethics and conduct in the Queensland Public Service. It contains four principles fundamental to good public administration: …

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Policy and procedure guide

WebPolicy and procedure guide. Checklist for developing your policies (PDF 63.3KB) This guide is designed to help organisations develop effective policy and procedures for their …

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How to make a public interest disclosure

WebWatch on. Last updated: 7 June 2023. You can make public interest disclosures in two ways: directly to the agency that is the subject of the public interest disclosure, or to an …

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Framework and Guideline for managing customer …

WebIn July, the Queensland Government released a new Framework and Guideline for a consistent approach to managing customer complaints. We discussed these new …

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A checklist for making a public interest disclosure

WebWhen you make a public interest disclosure, you have a responsibility to: keep the information about the PID confidential. keep copies of letters or emails you receive about …

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Role of the Ombudsman

WebWeb: www.ombudsman.qld.gov.au Call: (07) 3005 7000 Speak & Listen: 1300 555 727 Interpreter: 131 450

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Service delivery complaints procedure

Webemail to [email protected] with Service Delivery Complaint in the subject. mail to Office of the Queensland Ombudsman, GPO Box 3314, Brisbane, Qld …

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New Ombudsman report: Prison overcrowding and other matters

WebThe Queensland Ombudsman’s report, Prison overcrowding and other matters report, was published today. The Legal Affairs and Safety Committee (LASC) of the Queensland …

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You have a complaint about private health care, private hospital, …

WebWeb: www.ombudsman.qld.gov.au Call: (07) 3005 7000 Speak & Listen: 1300 555 727 Interpreter: 131 450

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Privacy complaints and breaches policy and procedure

Web5. Further action 5.1 Information Commissioner. If the complainant is not satisfied with the outcome of the Office's investigation (or informal resolution process), they may complain …

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Approved PID Policy and Procedure 2023

WebPublic Interest Disclosure Policy and Procedure 2023 EDOCS #203695. PUBLIC page 1. confidentiality – the discloser’s name and other identifying information will be protected to …

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