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Provider Alert: Change in How Providers Access ProAuth

WebIssued: June 1, 2023 Partners has upgraded how providers access the ProAuth platform to submit prior authorization requests. ProAuth can now be accessed under Quick Links in …

Actived: 3 days ago

URL: https://providers.partnersbhm.org/change-in-how-providers-access-proauth/

Provider Alert: Partners is Changing How Providers Submit Prior

WebIssued: December 13, 2022. What is happening? Beginning Jan. 9, 2023, Partners’ providers will use TruCare’s ProAuth platform for prior authorizations.. This means …

Category:  Health Go Health

Service Authorization Requests

WebProviders will submit a Service Authorization Request (SAR) via ProAuth to request delivery of services to individuals. A Service Authorization Request must include: …

Category:  Health Go Health

Partners NC Systems of Care Expansion

WebPartners’ North Carolina System of Care Expansion addresses a youth’s behavioral and physical health care, along with family support to target other needs. The framework …

Category:  Health Go Health

Provider Alert: Attention 1915(b)(3) Providers: Launch of 1915(i) …

WebDavidson County Joined Partners Health Management Feb. 1, 2024. Learn More.

Category:  Health Go Health

Incident Reporting

WebLevel II and Level III Incident Reporting. Providers must enter all Level II and Level III Incident Reports into the Incident Response and Reporting System (IRIS). In addition, …

Category:  Health Go Health

Access to Care, Member Eligibility and Enrollment

WebPartnersACCESS. PartnersACCESS is responsible for a 24-hour, seven days a week, 365-day-a-year behavioral health screening, triage, and referral service for citizens needing …

Category:  Health Go Health

All Authorization Requests must be submitted through …

WebBrowse to locate the file. Once located, click ‘Open.’. The file name will appear in the File Name field. Select appropriate Document Type. Click ‘Add.’. Repeat until all files are …

Category:  Health Go Health

Provider Alert: NC Medicaid Direct Launched April 1, 2023

WebIssued: April 3, 2023. Effective April 1, 2023, Partners began operating a NC Medicaid Direct Health Plan. NC Medicaid Direct is North Carolina’s health care program for Medicaid …

Category:  Health Go Health

Whole Person Integrated Care

WebIntegrated health care practices that adopt Whole Person Integrated Care (WPIC) incorporate research-informed methods to improve care. This includes the Collaborative …

Category:  Health Go Health

Provider Alert: Optum-Change Healthcare Cyber Attack

WebIssued: February 22, 2024. What is happening? Optum-Change Healthcare had a cyber incident late yesterday (Wednesday, Feb. 21, 2024) that has affected health plans …

Category:  Health Go Health

Provider Communication Bulletin #120

WebOn September 1, 2021, Partners will assume the Utilization Management functions for behavior health services provided in Cabarrus, Union, and Stanly counties. Partners …

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A message from Rhett Melton, Partners’ CEO

WebMarch 30, 2020. Dear Partners Provider Network Member: First, thank you for all that you are doing to manage these challenging times to ensure continuity and availability of …

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Current Service Needs

WebAddress youth and family needs across domains of physical and behavioral health, social determinants of health and natural supports. HFW is built on system of …

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Orientation Packet and Provider Operations Manual

WebDavidson County Joined Partners Health Management Feb. 1, 2024. Learn More.

Category:  Health Go Health

In Lieu of Services Crosswalk Charts – updated April 6, 2023

WebUpdated: April 6, 2023. Please reference the tables below for changes. Services with no changes for Tailored Plan effective October 1, 2023, or NC Medicaid Direct effective …

Category:  Health Go Health

Transitioning to Alpha+

WebAlpha+ Provider Set Up. Provider agencies that transmit or receive HIPAA-Compliant X12 Electronic Transactions must mail an original, completed and signed Trading Partner …

Category:  Health Go Health

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