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Connect Care FAQ: How can I report a Medical Device Incident

WebQuestion: Is there a way for clinicians to submit a device incident report through the Connect Care clinical information system (CIS)?. Context: Medical devices …

Actived: 8 days ago

URL: http://questions.connect-care.ca/2020/10/20.html

Connect Care FAQ: Who Supports Medical Office Assistants

WebQuestion: Connect Care Wave 1 includes some independently run clinics where medical office assistants are not employed by Alberta Health Services.What …

Category:  Medical Go Health

Connect Care FAQ: How can I report a patient safety event

WebUse the "Other Patient Safety Event" category to report safety events that are felt to be attributable to, or aggravated by, any software within the Connect Care CIS. Be …

Category:  Health Go Health

How are triplicate (duplicate) prescriptions handled in Connect Care

WebPhysician continue to protect the TPP (duplicate or triplicate) pad with its copy of the hand-written original. Destroy any leftover copies or artefacts. The Connect …

Category:  Health Go Health

How is AHS Secure Email Accessed via a Web Interface

WebContext: Alberta Health Services is upgrading from Microsoft's 2007 Communications Server to infrastructure capable of supporting Office 365 (Outlook 365) …

Category:  Health Go Health

Connect Care FAQ: How can I find my Provider ID

WebAnswer: The fastest way to find a Provider ID for the currently logged in user is to use Chart Search (search box at top right of Hyperspace) to find the "Session …

Category:  Health Go Health

How can patients be referred for Virtual Hospital services

WebAnswer: Patients can be referred from outpatient clinics, emergency rooms and inpatient settings. Note that the label for the appropriate Connect Care order differs …

Category:  Health Go Health

Connect Care FAQ: How can I print a note or letter

WebIt is possible to print notes, letters and other chart objects. The best place for this is the "Chart Review" activity (inpatient and outpatient). This has a tab for Notes and a display …

Category:  Health Go Health

What happens to eCLINICIAN access with Connect Care launch

WebAnswer: It is true that the eCLINICIAN clinical information system (CIS) is being replaced by the Connect Care CIS. But it is not true that there will be discontinuity, …

Category:  Health Go Health

Connect Care FAQ: Why can't I log in to my job type

WebQuestion: Why can't I log in to my other job type in Hyperspace or Haiku/Canto?. Context: If a prescriber has multiple roles (job types; e.g., emergency, …

Category:  Health Go Health

Connect Care FAQ: How can AHS Outlook 365 calendars be …

WebQuestion: How can AHS Outlook 365 calendar schedules be viewed in external calendar applications?. Context: Alberta Health Services (AHS) has recently …

Category:  Health Go Health

How can documentation be added to a deceased patient's chart

WebAnswer: There are three simple ways to add documentation to a deceased patient's chart. Open the chart. Use the "Select Encounter" activity to open the hospital …

Category:  Health Go Health

How can Patient Consent to Virtual Care be Facilitated

WebAnswer: Patients have the right to consider the pros and cons of VC and to request an alternate method of conducting their healthcare interaction within the limits …

Category:  Health Go Health

How can I send a prescription from Connect Care

WebScroll to the bottom of the medication information (report) and note a link for generating a new prescription printout (1). Click on this, then the print icon (2), then …

Category:  Health Go Health

Connect Care FAQ: Why can't I connect to AHS Wireless

WebQuestion: Prescribers need wireless network access for personal devices (smartphones, tablets, portable computers) when providing health services in Alberta …

Category:  Health Go Health

How can I correct my Provider Contact Information

WebQuestion: Some providers express concern about how their name, and possibly some address information, appears in After Visit Summaries and other Connect …

Category:  Health Go Health

Connect Care FAQ: How can non-Connect Care patient messaging …

WebEmail communications to patients and families can be secure if sent from an AHS email account when "!Private" is inserted in the subject line. However, the email …

Category:  Health Go Health

Are there limits to Connect Care Mobility supports for Orders

WebQuestion: What sorts of orders can be entered using Connect Care mobile device applications (Haiku and Canto)?. Context: Haiku for smartphones (iOS and …

Category:  Health Go Health

Connect Care FAQ: 2021

WebQuestion: How can patients view and use Connect Care immunization records, including COVID-19 vaccinations, using the MyAHS Connect patient portal?. Context: Pandemic …

Category:  Health Go Health

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