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The Mission-Critical Resource Center
WEBEmergency medical service has come a long way since their inception, but numerous significant challenges still exist for the agencies that provide such services and their personnel. This whitepaper explores those challenges and presents solutions for mitigating them. Challenges consist of staffing, funding and billing, response and patient care.
Actived: 3 days ago
Whitepaper: Today's Biggest EMS Challenges and How to Fix Them
WEBThe most vexing ones are as follows: Staffing —Recruitment and retention continue to be a huge challenge for most EMS agencies. Recruitment is being affected negatively by an acute shortage of candidates who are qualified to fill paramedic or emergency medical technician (EMT) positions. Funding and billing —Fire-based EMS …
The Changing Operational Landscape of Emergency …
WEBDeveloping and implementing health- promotion and education programs. Integrating with local public and home healthcare agencies to extend and improve patient care. Like its counterparts in 911, fire service, and law enforcement, EMS is facing a time of great transition. While the COVID-19 pandemic has certainly changed the way EMS …
D.C. Develops an Interesting Approach to Triaging Low …
WEBThe District of Columbia has a bolder approach, dubbed “Right Care, Right Now,” that seeks to address the issues head on. It is launching a pilot program this month dubbed the Nurse Triage Line (NTL), which is intended to integrate the healthcare system with 911/emergency response. The NTL will be administered by American Medical …
These Are 2022’s Most Important Public Safety Trends
WEBThese Are 2022’s Most Important Public Safety Trends. Posted on February 24, 2022 by Glenn Bischoff. MCP Insights asked the firm’s subject-matter experts to predict what will occur this year concerning communications technologies, operations, and governance in the public safety sector (law enforcement, fire/rescue, emergency medical, and
The Aging PSAP: Is it Time for a New Facility
WEBThe Aging PSAP: Is it Time for a New Facility? Public safety answering points (PSAPs) and emergency operations centers (EOCs) must provide security and peace of mind for communities and first responders. Unfortunately, many agencies are faced with aging facilities and technologies that no longer meet their needs or the needs of those …
Proposed Three-Digit Suicide-Prevention ‘Lifeline’ Will Benefit …
WEBAbout a decade ago, I received a call that no one wants to get—a beloved family member had committed suicide. He was schizophrenic, had tried a couple of times before—cry-for-help attempts, apparently—and he wasn’t good about taking his meds, so the call wasn’t unexpected.
MCP in the News: San Bernardino County to Roll Out Emergency
WEBThe program began on Friday November 27, 2020. The ECNS to be implemented in San Bernardino County through CONFIRE is modeled after the Regional Emergency Medical Services Authority’s (REMSA) ECNS system. REMSA serves the Reno, NV area. From January 2013 – June 2016, the data shows that the Reno ECNS: …
Navigating the new ANSI Tower Standards: What you …
WEBThe Occupational Safety and Health Administration recorded 8 communications tower fatalities in 2015, 12 in 2014, and 13 the year before. [1] While decreasing, this is an unfortunate statistic considering the numerous industry standards available for adoption that exist to help prevent needless injuries, and even death, from …
The Aging Public Safety Facility: What You Need to Consider
WEBThe Aging Public Safety Facility: What You Need to Consider. The building that houses a public safety answering point (PSAP), emergency operations center (EOC) or data center is a key component of successful, continuous mission-critical operations that support emergency response. Traditionally, such a facility will impact the agency and
Cybersecurity Threat Advisory: Ryuk Ransomware Activity …
WEBCybersecurity & IT. Cybersecurity. Mission Critical Partners status as the leading independent provider of cybersecurity services for public safety and justice agencies in the federal, state, and local government markets.
Mission Critical Partners Acquires MTG Management Consultants, …
WEBAcquisition furthers MCP’s opportunities to help agencies integrate complex systems and data, and to build workflows that break down silos. STATE COLLEGE, PA (February 16, 2021) — Mission Critical Partners (MCP) today announced the acquisition of MTG Management Consultants (MTG), a Seattle-based firm that provides strategy and …
Implementing a Fresh Approach to Overcoming PSAP Staffing …
WEBWorkforce optimization embraces four core pillars – recruiting, hiring, training and retention – that highlight the impact of internal, external and municipal/jurisdictional factors that impact staffing and operations. Each of the pillars offers its own solutions to overcoming a specific obstacle to adequate PSAP staffing. Pillar #1
Leading by Example—T-Mobile Steps Up for Public Safety
WEBAfter a year like this one, it is thrilling to see T‑Mobile step up to meet the needs of the public safety community and the people it serves every day. The announcement states that “some areas with LBR enabled have experienced up to 40 percent fewer call transfers.” 40 percent! That’s absolutely tremendous. Call transfers …
AI-Driven Amazon Connect is Worth a Look, Especially by …
WEBA recent blog offered an overview regarding how artificial intelligence (AI) might be leveraged by public-safety and justice organizations. It’s a topic that we explored in depth during our fourth annual Conference for Advancing the Public Sector (CAPS), which was held virtually the last week of September.(Click here to view all sessions on …
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