Support.ayacare.com

What is covered under Health Spending Accounts

WEBin Aya web app ( app.ayacare.com ), you will now be able to access a comprehensive list of expenses eligible under your health spending account benefits. To access the "What Is …

Actived: 4 days ago

URL: https://support.ayacare.com/what-is-covered-under-health-spending-accounts

What can I claim through Wellness Spending

WEBWellness spending can cover many categories. Below are some examples of eligible items you can expense through Wellness. A kind note however, your employer may have …

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How far back can I submit claims to my Health/Wellness Spending …

WEBHow far back can I submit claims to my Health/Wellness Spending Account? You are able to submit claims which date back to either the Plan Year effective date, or your hire date …

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Why was only a portion of my claim paid

WEBThere are a variety of reasons why your Health Spending Account (HSA) or Wellness Spendig Account (WSA) claim could have been partially paid. A few common reasons …

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Can I increase my HSA/WSA allocation

WEBAllocations for Wellness Spending Accounts or Health Spending Accounts cannot be increased in the middle of the plan year. According to the CRA, an increase in the …

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How do I view my plan information

WEBIt's easy! You can view this information by logging into the Aya Care app on your mobile or going to www.ayacare.com and logging in to your account. Here you can view your plan …

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How do I coordinate benefits

WEBAll eligible expenses should first be submitted to your group benefits plan and if applicable, your partners plan second. If there are any portions of your expense that are unpaid you …

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Manage Login Credentials

WEBManage Login Credentials. Assistance with changing your password, forgotten password, or changing your login email address.

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Do I need to submit multiple receipts as separate claims

WEBA transaction conducted at a Health and Wellness Merchant is considered one claim. A claim can have multiple items that can be submitted together. For example, if you go to …

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How do I see my account balance

WEBIt's easy! Simply log into your Aya Care app on your mobile and once you are at your dashboard you can see your balance in real time. Alternatively you can check your …

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