Support.freshservice.com

Service Health Monitoring : Freshservice

WebIntroduction In Freshservice, the health of any service is denoted through two states i.e. 'Operational' and 'Needs Attention'. The health Thu, 11 May, 2023 at 11:01 AM. …

Actived: 3 days ago

URL: https://support.freshservice.com/en/support/solutions/folders/50000000836

Setting up Service Health Monitoring : Freshservice

WebSummary. Service Health Monitoring can be set up in two ways: Option 1 – Manually create a service and map monitoring tools to it: Choose this option if you are …

Category:  Health Go Health

Support : Freshservice

WebExplore guides and best practices to setup all the solutions offered by Freshservice. Get started Setup your support channels, end-user portal, Freshthemes, and more. IT …

Category:  Health Go Health

Configuring health status of a service : Freshservice

WebIn Freshservice, the health of any service is denoted through two states i.e. 'Operational' and 'Needs Attention'. The health status for a service is defined in two …

Category:  Health Go Health

How to manage assets of type Service

WebClick on the Alert icon on the left nav to access Service Health monitoring. You are now on the service list page that showcases sample data. Click on New Service. …

Category:  Health Go Health

Exploring Potential Services in Service Health Monitoring

WebExploring Potential Services in Service Health Monitoring. Once you map a monitoring tool to multiple services, Freshservice evaluates alerts received in the Alert …

Category:  Health Go Health

Monitoring Tools Integration : Freshservice

WebMonitoring Tools Integration. About the integration: Quickly detect and resolve network performance problems by channelling your SolarWinds alerts to create enriched and …

Category:  Health Go Health

Alert Management in Freshservice

WebFreshservice Alert Management enables ITOps & NOC Teams to oversee the status of the IT infrastructure issues from within their IT service desk. Freshservice …

Category:  Health Go Health

Setting up a Status Page : Freshservice

WebHowever, to start using this functionality, you need to first: Set it up from the Admin panel. Set up services. Step 1: Set Up Status Page. 1. Head to Admin >>> …

Category:  Health Go Health

Integrate Microsoft SCOM with Freshservice Alert Management

WebStep 1: To enable a command notification. Log in to your account as an Administrator. In the Operations console, click Administration.. In the navigation pane, …

Category:  Health Go Health

Major Incident Management: Frequently Asked Questions (FAQs)

WebAnswer: The Major Incident Management module is available to all customers on Pro and Enterprise plans. If you are unable to see the 'Promote to major incident' …

Category:  Health Go Health

Reopen Safely with the Return to Work App : Freshservice

WebWith the remote wave slowly settling down, most organizations have operationalized a remote working environment for all teams. But, with the lockdowns …

Category:  Health Go Health

IT Operations Management : Freshservice

WebMonitoring Tools Integration 28. Integrate SolarWinds NPM with Freshservice Alert Management. Integrate New Relic APM with Freshservice Alert Management. Integrate …

Category:  Health Go Health

Freshworks commitment towards HIPAA Compliance : Freshservice

WebAs per the Health Insurance Portability and Accountability Act (HIPAA) of 1996, should our customers get categorised as either Covered Entity or Business …

Category:  Health Go Health

FAQs: IT Operations Management : Freshservice

WebAnswer: Yes, services will be closely integrated with Major Incident Management. In the Major Incident Management module we will have a section named …

Category:  Health Go Health

MS Intune Integration With Freshservice : Freshservice

WebThe Intune integration for Freshservice will enable you to sync the devices (Mobile devices and Computers) registered in Intune to Freshservice as assets and keep …

Category:  Health Go Health

Admin Settings : Freshservice

WebAdmin settings allows you to configure your service desk based on your requirements. For easier understanding, the Admin Settings has been classified into nine …

Category:  Health Go Health