Upscope.com

How 7 Companies Calculate their Customer Health Score Upscope

WEBAdd the segments from step 1 to the sheet and then crunch the numbers to determine red, yellow, green in a step which requires both art and science. See how …

Actived: 7 days ago

URL: https://upscope.com/blog/health-score

Lessons learned: Health Scores and Customer Analysis

WEBThis lessons learned series is part of our live SaaS resource list we're building while launching a new product.. The stories we tell ourselves in our heads about the market …

Category: Health Go Health

The Cobrowsing Guide Upscope

WEBThat’s the power of co-browsing and that’s why it’s such a simple win for improving customer experience. See a video of “what is co-browsing” on Upscope. With …

Category: Health Go Health

Who buys our co-browsing software

WEBGet a personalized tour on any of our products from our product experts. Get a Demo

Category: Health Go Health

Co-browsing Developer Overview Upscope

WEBThis new developer overview will contain all the key information and links required for you as a developer to test and configure Upscope co-browsing. It’s a live …

Category: Health Go Health

Is Co-browsing Safe

WEBCo-browsing is a safe technology precisely because of how it differs from traditional screen sharing. The main practical difference between co-browsing and …

Category: Health Go Health

How Topic Clusters Get Your Content On Page One of Google

WEBFast simple explanation of the basics of topic clusters. This article and the embedded video gives you the basics.After seeing that, come back to read this page …

Category: Health Go Health

SaaS Metrics of 40 Companies As Real Examples Upscope

WEBLet’s say we’re currently making $20,000 MRR. We lose $500 via 3 customers churning. However, another customer expands their use of Upscope and is now paying us an …

Category: Health Go Health

Our List of Tools for Customer Success Managers Upscope

WEBAtom. This will look like an odd addition to the list. Atom is a text editor used by programmers. It’s listed here because our customer success manager learned to code in …

Category: Health Go Health

Support Customers Like Never Before Upscope

WEBHere's how you get your support team, account managers and sales people to hug you. Give them co-browsing.Why? When they're helping a tough, less technical customer, …

Category: Health Go Health

Co-browsing and HIPAA compliance Upscope

WEBUpscope is HIPAA compliant and ISO27001 certified with signed BAAs, immutable audit logs and individual access controls. Overview. Upscope co-browsing is the modern …

Category: Health Go Health

10 Go-To-Market (GTM) Strategy Examples and Templates

WEB7. Cisco’s GTM communication plan for a learning game. Cisco had GTM communication plan for a learning game to put users in the shoes of a telecoms …

Category: Health Go Health

Cobrowsing API Pricing Upscope

WEBEasy integrations. Easily integrate co-browsing into any workflow with a few REST API calls. Data segregation. Easily split data into multiple sub-accounts with their dedicated …

Category: Health Go Health

Should SaaS companies be ISO 27001 certified

WEBSummary of ISO certification process. Step 1: An auditor from an independent certification company turns up and works with us for 3 days. They ask questions about physical and …

Category: Health Go Health

3 Different Customer Success Manager Job Descriptions

WEBA high level of accuracy and attention to detail is required. Excellent communication and interpersonal skills. Flexible approach, able to operate effectively with uncertainty and …

Category: Health Go Health

Pricing Cobrowsing Upscope

WEBUpscope is used by hundreds of companies of all sizes to deliver an incredible standard of customer support. "Our data shows Upscope has cut our onboarding team's call time by …

Category: Health Go Health

3 Best Co-browsing Software Companies Upscope

WEBIndustries that use Upscope include payroll & HR software, CRMs, over the phone financial sales, healthcare, legal services and a wide variety of SaaS companies. …

Category: Health Go Health

The B2B SaaS Pricing Model that Doubled Revenue and the

WEBA small note about Upscope. We hear that best in class companies convert 25% of their new sign ups.. You may have great features. You also have confused users who don't …

Category: Health Go Health

12 Great Ways to Use Intercom As Your Customer Success Software

WEBThe 12 points covered are. Using Intercom statistics to show the real value of customer success. Creating automated feedback when someone cancels. Giving proof …

Category: Health Go Health

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